Shipping policy

Shipping Policy

Thank you for shopping with us! We carefully prepare and package each order before sending it on its way. Please review our shipping policy below before placing your order.

Where We Ship

We currently ship to addresses within the United States only.

At this time, we do not offer international shipping.

Processing Times

Orders are typically processed and prepared for shipment within 2–5 business days after your order is placed.

Business days do not include weekends or federal holidays.

Please note that processing time is separate from shipping/transit time. During holidays, sales, launches, or periods of high order volume, processing may take slightly longer. If a significant delay occurs, we will do our best to communicate it with you.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your order and available shipping options.

Orders of $40 or more qualify for free standard shipping within the United States.

The $40 minimum applies to the order subtotal after discounts and before shipping charges and taxes.

Shipping Carriers

Orders may be shipped through USPS or another available shipping carrier depending on the order and destination.

Once your order has been shipped, you will receive available tracking information so you can follow your package's journey.

Estimated Delivery

Delivery times shown at checkout or provided by the shipping carrier are estimates and are not guaranteed.

Once a package has been transferred to the shipping carrier, delays caused by weather, holidays, carrier disruptions, or other circumstances outside of our control may affect the delivery date.

Lost Packages

If your tracking information has not updated for an extended period or you believe your package has been lost in transit, please contact us so we can help you determine the next steps and work with the shipping carrier when appropriate.

If the shipping carrier confirms that a package was lost in transit, we will work with you toward an appropriate resolution, which may include a replacement or refund.

Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it, please first check around your delivery location, with members of your household, and, when applicable, with neighbors or your building's mail area.

You should also contact the shipping carrier for additional information regarding the delivery.

We are happy to assist where possible; however, we cannot guarantee a refund or replacement for packages that the carrier has confirmed as successfully delivered to the shipping address provided at checkout.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

If a package is returned to us because of an incorrect, incomplete, or undeliverable address provided by the customer, the customer will be responsible for any additional shipping costs required to resend the order.

We are not responsible for packages delivered to an incorrect address that was entered by the customer at checkout.

Questions About Your Shipment

If you have any questions or concerns about the shipping status of your order, please contact us using the contact information provided on our website. Please include your order number so we can assist you as quickly as possible.